Privacy Statement

How we secure personal information

LSEG takes the security of personal information seriously and we use appropriate technologies, security controls, and procedures to protect personal information (including administrative, technical and physical safeguards) according to the risk level and the service provided.

How long we keep personal information

We retain your information in accordance with the applicable records retention schedules/policies. These schedules/policies may be company and/or Service specific. You can find more information on the criteria used to calculate the retention periods set out below.

Your rights

You may have rights under UK, European and other laws to have access to your personal information and to ask us to rectify, erase and restrict use of, your personal information. You may also have rights to object to your personal information being used, to ask for the transfer of personal information you have made available to us and to withdraw consent to the use of your personal information. Further information on how to exercise your rights is set out below.

We will honor your rights under applicable data protection laws. You have the following rights under UK and European laws, and may have similar rights under the laws of other countries.

  • Right of subject access: The right to make a written request for details of your personal information and a copy of that personal information
  • Right to rectification: The right to have inaccurate information about you corrected or removed
  • Right to erasure (‘right to be forgotten’): The right to have certain personal information about you erased
  • Right to restriction of processing: The right to request that your personal information is only used for restricted purposes where:
    • the accuracy of personal information is contested;
    • the processing is unlawful, but you object to the erasure of the personal information; or
    • we no longer require the personal information, but it is still required for the establishment, exercise, or defense of a legal claim.
  • Right to opt out of marketing: The right to request that you not receive marketing communications from us, which can be for a specific type of marketing communication or for all marketing communications
  • Right to object: The right to object to processing of your personal information in cases where our processing is based on the performance of a task carried out in the public interest or we have let you know the processing is necessary for our or a third-party’s legitimate interests
  • Right to data portability: The right to ask for the personal information you have made available to us to be transferred to you or a third-party in machine-readable format
  • Right to withdraw consent: The right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information prior to the withdrawal of your consent

These rights are not absolute and they do not always apply in all cases.

In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.

These rights are not absolute and they do not always apply in all cases.

In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.